How do I place an order?

Simply select the product you want from the dropdown menu on the product page and then click the 'Add to Cart' button. Follow the steps in the checkout process, and once your order is confirmed, we will prepare it and send you a tracking number.

How do I receive orders for multiple items?

When you order multiple items, each item is usually shipped in a separate package to ensure efficient delivery.

Is my personal information safe?

Yes, we use Secure Socket Layer (SSL) Encryption to protect your personal information and payment details. Your credit card details are only used to complete the transaction and are not stored afterwards.

How long does it take for my order to be processed?

Orders will be shipped within 1 to 3 working days  (Monday to Friday).

How long does it take for my order to be shipped?

The transit time is 5 to 8 working days and 1 to 3 working days for processing for United Kingdom. In total the delivery time 6 to 11 working days.

What is the final order time?

Orders placed after 06:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). Orders placed Monday through Friday will be processed the next business day.

Do you also ship outside United States?

No, we don't ship worldwide.

How much does shipping cost?

Visit our Shipping Policy to know the shipping charges.

What is your return policy?

We gladly accept returns within 30 days of the purchase date.

How long does it take to get my money back?

Refunds will be processed within 14 days of receipt of the returned item.

Are there any restocking fees?

No, we do not charge re-import fees.

Are there any items that cannot be returned?

Yes, Gifts and opened or used products cannot be returned.

Can I cancel my order?

Yes, Cancellations will be accepted within 24  hours of placing your order. Please contact us immediately if you wish to cancel.